Overall good rental experience

Self-service car pickup, the vehicle is very new, convenient return process, no additional options required.

Long waiting time

The counter service attitude was not good. We had booked a Jeep Grand Cherokee, but they firmly said there was none available, and we had no choice but to take a Hyundai. However, when we got to the parking lot, we saw a Jeep Grand Cherokee. After communicating with the staff, they quickly replaced it for us!

Very friendly attitude

Remember to bring an international driving permit when renting a car; without it, the rental location might refuse to rent to you. It might be possible at the airport. QEEQ's customer service said the permit needs to be mailed, but you can actually do it online and just print it out.