waited over 4 hours beyond allotted pick up time-Easirent had extended the lease for previous driver

United Kingdom

Reviewed: Thu, Jul 25, 2019

About Easirent: 7.3 /10

Waited over 4 hours beyond pickup time- Easirent extended lease for previous driver- this seems to be perfectly acceptable practice to them. Phoned for pickup- told there was none- despite rental being off site. Had to phone and complain to customer service to get them to come in the holiday inn shuttle( they said no shuttle bus for 1 1/2 years- but their website not updated!!) will NOT use again

About QEEQ: 10.0 /10

Good to get online booking for insurance to reduce excess to zero This brief survey of Easirent does not accurately reflect the poor service I feel we received from them- in no way would I award them 7.3!!! Need better assessment questions

Mini Van | Ford Tourneo or similar

4-day rental

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S.wintle

United Kingdom

8-day rental

Compact | Ford Focus or similar

Reviewed: Tue, Sep 11, 2018

“Excellent”

About Easirent: 10.0 /10

Like: easy access to hire the car,staff on duty at time of collection and drop off extremely helpful and friendly ,will rent again
Dislike: There were no issues not to dislike staff were wonderful

N.Brougton

United Kingdom

1 days rental

Full-Size Van | Ford Transit 3 Seats or similar

Reviewed: Wed, Sep 6, 2017

“Excellent”

About Easirent: 10.0 /10

Like: Van was brand new, drove very well. Good fuel consumption. Able to return the van any time of the day or night. Able to leave my car in a secure car park while I hired the van.

waited over 4 hours beyond allotted pick up time-Easirent had extended the lease for previous driver

Relevant Reviews on Easirent Cardiff - Airport

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