If the car had their own GPS, it would be better.

The rental company's service was quite good. Upon arrival at the airport, I called them and they directed me to the pick-up location. There was no hard sell when picking up the car, and the process was quick. The car itself was satisfactory overall. However, the company didn't thoroughly clean or inspect the car before handing it over. There was trash left by previous users, and the windshield washer fluid was low after a single use, so I had to buy a bottle to refill it.

The reception area is set up like a hotel front desk with 2-3 staff members, mostly of Indian nationality, including those inspecting the cars. Overall, communication was smooth.

It took two hours from arriving at the reception desk to driving away in the car and there was very little interest in our needs and mostly concern about their attempts to maximise vehicle use so we had to wait for a vehicle that had just been returned to be checked and cleaned - and not much of an apology

Staff were friendly and proficient, although understaffed at counter resulting in a long wait after an already long day.

Worked well.

Could not get a rental, after waiting in line for almost 1.5 to 2 hrs. Very disappointed. Just a waste of time.