The service was excellent, no pressure to buy insurance. Rented the car for two weeks and got a brand-new car under 2,000 miles. No complicated paperwork, the contract was sent directly to my email in electronic form. The deposit was refunded in less than a week.

The Zakynthos airport is likely building various rental kiosks. They wait with signs at the airport exit, which is convenient. Their current store is just to the left of the airport exit with a clearly marked sign. The process is convenient, although I'm slightly disappointed I couldn't choose the car myself. For mountain roads, a powerful car is better.

No Europcar desk at the airport. It took 2 phone calls to figure out who the Europcar associate was. Although agreement was for a car pick up with a full tank, the tank was 3/4 full. No instructions were given by the Europcar associate about drop off. I had to make one more phone call. The airport facilities are extremely poor and so is the on site service of Europcar.

NmA

The staff and pick up and drop off were great. The quality of the vehicle was very poor