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This was not a smooth process or good experience.

Reviewed: Tue, Dec 9, 2025
About Avis: 8.0 /10
When I picked up the veh, there was additional to be paid. QEEQ quoted approx $160 for the hire, but Avis wouldn't accept that and wanted over $200 for the hire, which I had to pay before I could take the car. When I queried this with QEEQ, I was told to pay and they would investigate later. If I had been using cash I would not have been able to pay the difference and would have been stranded at the airport.
Reply by Qeeq:
Thank you for your review of QEEQ. We sincerely apologize for the negative experience you had. Our customer service team is currently investigating your case and will keep you updated with any progress. We appreciate your patience and understanding. We value your feedback and hope to have the opportunity to serve you better in the future.
Economy | Suzuki Swift or similar

Relevant Reviews on Avis in Australia

Frank Milton

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Reviewed: Sat, Apr 19, 2025
About Avis: 8.0 /10
Pretty good.
About QEEQ: 10.0 /10

Rex Hearst

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Reviewed: Fri, Jan 6, 2017
About Avis: 10.0 /10
The rental company is located right in the airport, very convenient
About QEEQ: 10.0 /10

Tracy Jeremy

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Reviewed: Thu, May 5, 2016
About Avis: 10.0 /10
Since I frequently travel to Australia, and this year alone I've been there three times, I still recommend Hertz. The downside of AVIS is that the full insurance has to be purchased through QEEQ, and if there's an accident, you have to pay upfront and get reimbursed after returning to the country. This is a disadvantage compared to Hertz, where their full insurance allows you to not worry about anything.

A.Sparrow

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Aug 28, 2019
“Very easy to organise and good quality vehicle.”
About Avis: 8.3 /10
Very clean and well maintained vehicle. Good customer service and easy to find pickup/drop off location.
About QEEQ: 8.0 /10
Very simple booking system and great range.

M.Grossman

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Nov 2, 2017
“A great van....”
About Avis: 10.0 /10
Like: Free upgrade when I was early and my car wasn't ready. So great!!! Also, my partner thought she lost some rings and your staff member walked to the wash bay and looked for me immediately. She was working the evening of Saturday the 28th in Hobart. Turned out they were in her bag but it was your staff who went above and beyond the call of duty. Cheers
Dislike: Nothing
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