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This was not a smooth process or good experience.

Reviewed: Tue, Dec 9, 2025
About Avis: 8.0 /10
When I picked up the veh, there was additional to be paid. QEEQ quoted approx $160 for the hire, but Avis wouldn't accept that and wanted over $200 for the hire, which I had to pay before I could take the car. When I queried this with QEEQ, I was told to pay and they would investigate later. If I had been using cash I would not have been able to pay the difference and would have been stranded at the airport.
Reply by Qeeq:
Thank you for your review of QEEQ. We sincerely apologize for the negative experience you had. Our customer service team is currently investigating your case and will keep you updated with any progress. We appreciate your patience and understanding. We value your feedback and hope to have the opportunity to serve you better in the future.
Economy | Suzuki Swift or similar

Relevant Reviews on Avis in Australia

Wade Young

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Reviewed: Sat, Oct 4, 2025
About Avis: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Lauren Margaret

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Reviewed: Mon, Jul 9, 2018
About Avis: 8.0 /10
I forgot to leave a review when I returned, very sorry about that. The company had a good attitude. Although communication wasn't smooth (my English was rusty), they were kind and didn't try to sell any insurance. The pickup location we went to wasn't crowded, and the paperwork was completed very quickly.
About QEEQ: 10.0 /10

Quentin Beerbohm

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Reviewed: Mon, Apr 28, 2014
About Avis: 8.0 /10
The vehicle was relatively new and in good condition, and the service was excellent.
About QEEQ: 8.0 /10

M.Mohd Adnan

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Full Size | Toyota Camry or similar
Reviewed: Mon, Dec 2, 2019
“Fast n cheap”
About Avis: 10.0 /10
Counter service was quick and very helpful.
About QEEQ: 10.0 /10
Best price available to choose from
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T.Down

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Mini | Hyundai i20 2 Doors or similar
Reviewed: Wed, Feb 28, 2018
“Effortless. Easy. Efficient.”
About Avis: 10.0 /10
Like: Ease of rental. Price was awesome.
Dislike: Distance to Rental car park in teeming rain (or midday sun and high humidity) hauling a suitcase in Darwin. Was a drowned rat at both pick up and drop off. Flooding to covered walkway ensured footwear was drenched too. I think a courtesy call or email during my six week rental would have been a great customer service.

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