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East Rent Cars .. really really easy.. amazing first experience ....

Reviewed: Tue, Jul 30, 2019
About Thai Rent A Car: 10.0 /10
Im super happy with overall process....
About QEEQ: 10.0 /10
I will be next easyrentcars member... extremely happy...
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Large SUV | Toyota Fortuner 7 Seats or similar

Relevant Reviews on Thai Rent A Car BANGKOK SUVARNABHUMI INTERNATIONAL AIRPORT(BKK01)

Bradley Jefferson

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Reviewed: Thu, Oct 31, 2024
About Thai Rent A Car: 10.0 /10
Highly satisfied. The process was simple, the staff's explanation was easy to understand, and there were no hidden charges or unauthorized deductions. Overall, the service was excellent.
About QEEQ: 10.0 /10

Belinda Alsop(p)

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Reviewed: Sun, Nov 17, 2024
About Thai Rent A Car: 10.0 /10
Very satisfied.
About QEEQ: 8.0 /10

Ives Cooper

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Reviewed: Tue, Dec 19, 2023
About Thai Rent A Car: 6.0 /10
About QEEQ: 10.0 /10

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Economy | Toyota Yaris or similar
Reviewed: Sun, Jan 14, 2024
“Challenges with Vehicle Features and Service at Thai Rent A Car”
About Thai Rent A Car: 8.0 /10
During my recent experience with Thai Rent A Car, I encountered a notable issue regarding vehicle features and customer service. The car provided lacked a basic reverse sensor, an amenity I had anticipated would be standard. Upon realizing this, I promptly contacted the customer care team to inquire about the possibility of upgrading to a vehicle equipped with this feature. Despite my willingness to pay extra for the upgrade, the response was disappointingly abrupt, with the representative informing me that no alternative vehicles were available. However, this information proved to be inaccurate. I later visited a Thai Rent A Car location in person and discovered that there were indeed vehicles available for upgrade (7-seater options). While we did not require a vehicle of that size and therefore did not proceed with the upgrade, this discrepancy in information was concerning. The initial interaction with the customer care team over the phone was not only unhelpful but also misleading, as they did not make any apparent effort to check for available alternatives before declining my request.
About QEEQ: 10.0 /10
So far, I've found Qeeq's customer service to be outstanding. However, it's important to ensure that vehicles supplied by local providers are equipped with essential features like reverse sensors.

KW

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Large SUV | Mitsubishi Pajero 7 Seats or similar
Reviewed: Mon, Jul 11, 2022
“Convenient. No issues.”
About Thai Rent A Car: 9.0 /10
We ordered a Pejaro but got an equivalent: Fortuner which met out needs. At one time we had five persons with 5 golf bags and 5 hand carries and there was no problem with space. One of our friends returned the car at departure hall and called Thai Rent A Car staff. It was convenient. We returned ours at Floor 1 Gate 6. It was complicated to get there as there were no helpful signages. Perhaps it might be more convenient to allow customers to return at the departure area.
About QEEQ: 10.0 /10
Convenient. Got back with confirmation promptly. We had to cancel a previous booking on another platform because they got back to us outside the promised 24-hour window, in fact long after 48 hours.

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