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Never again

Reviewed: Wed, Jul 31, 2019
About One Switch: 6.3 /10
Not pleased with how this company do business. They left out keen information bout drop off and pick up on after hours. Customer service was horrible. Over all will not be doing business with them again.
About QEEQ: 10.0 /10
Easy renter cars was smooth. Very understandable and helpful
Intermediate | Toyota Corolla or similar

Relevant Reviews on One Switch Orlando

S.mcguirk

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Aug 14, 2019
“Disaster...missed my meeting because of unknown requirements”
About One Switch: 5.3 /10
Pick up was a disaster. Once there they required an insurance document that was not in the email. They wanted a printout of the coverage and there totals. My card with the policy number was not enough. Total scam! They clam it was stated in the confirmation, which I showed them that it was not. Further, because my wife name was at the top of the specific insurance document and even though I had a copy of the insurance card with the policy number with both my name and my wife, it still was not good enough. I had to have Nationwide send the document. Almost two hours to finally get the car. If I was at the airport, I would have just gone to a more reasonable rental car company. Further they have a printed document stating they only will allow three insurance car companies, Nationwide was not one on the list. I am not sure who is at fault here, Easyrentcar or One Switch.
About QEEQ: 9.0 /10
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Compact | Nissan Versa or similar
Reviewed: Sat, Aug 3, 2019
“RIP off Car rental”
About One Switch: 7.3 /10
They require you to take the insurance to get a car. That’s a added $22 per day. This costed almost double the car rental fee. They have 4 insurance company’s they work with all the others you need to the insurance. Please see photo of sign
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E.Hayek

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Full Size | Toyota Camry or similar
Reviewed: Sat, Aug 3, 2019
“OK experience but very misleading price”
About One Switch: 5.0 /10
It was incredibly hard to find the pick up location and not very well signed. I also was forced to buy insurance coverage that I did not want because they would not except my insurance carrier. Just cost me an extra $50 which was half of the cost of my rental car agreement that I bought from the website but I didn’t have another option because there was no other rental car counter is near this location. This is the reason why I would not rent from them again
About QEEQ: 10.0 /10

L.Birch

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Full Size | Toyota Camry or similar
Reviewed: Mon, Jun 17, 2019
“I did not receive the car I Rented!! I was very disappointed right from the beginning”
About One Switch: 6.0 /10
Rented!! I was very disappointed right from the beginning
About QEEQ: 8.0 /10
The booking was fine! Getting to the place where I was to be picked up was chaotic and time-consuming! There was nothing in the paperwork that told me where to meet the company picking me up.! I’m not sure if I would use the service again. I think I am due money back because they gave me a smaller car than I paid for!!!

A.Kondratyeva

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, May 29, 2019
“Affordable, just what I needed”
About One Switch: 10.0 /10
You do have to pay extra for using your insurance, but it’s not bad. Also paid extra for the sun pass but overall cost still ended being less than places like Enterprise. Very friendly staff and the vehicle was in great condition.
About QEEQ: 10.0 /10

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