Won’t use Advantage again

The vehicle exterior was extremely dirty. This made visibility from both the front and rear windscreen more challenging that it should have done. I am 51-years old and have rented vehicles many times in my life but this is the dirtiest car I have ever had (I did not see this when collecting the vehicle as it was dark). The inside was acceptable although the back seat had a few minor stains. The collection process was acceptable but took a little longer than I would have liked. Also, I was not happy that I was not allowed to use a US credit card for guarantee purposes on the basis that we had CDW included in the booking. This meant my UK current account had to receive an actual debit and subsequent recredit at the conclusion of the rental. Lastly, I would have preferred the collection and dropoff point to be in a covered facility than on the roof of the Hertz operation. It was raining hard when we returned the vehicle.

No problems here. Competitive price and easy website to navigate.

You’re understaffed and do not appear to check vehicles mechanicLe status.

I was suppose to get 10% off so I had to cancel 3x’s to be told it doesn’t apply. Then no clear signAge in JFK it’s advantage rental it’s very frustrating because my bills had to be adjusted because they also billed me an extra day and I brought the car back a day early

One of the tires had 20 psi.... It freaked out when I found out about it on a highway. Please check tires before renting out!

terrible lady Kiesha at pickup !!!the pickup lasted 75 minutes and we were the sole customers !!!! The car was damaged, they did not wanted to give us an other one of same class, offerd a smaller one which could not fit our luggage !!!! Back bumper was damaged, head light was not working !!!! One other lady said she was the manager and layed !!!we found out at return that the manager is a male !!!!