Awesome

Our first experience with driving abroad was quite good. We followed the advice and bought full insurance. For our group of 4 adults and 2 children, we booked a 7-seater Kia Carnival, and the actual vehicle provided was exactly the same—brand new. Most parking lots in Dubai are free; we didn't pay any parking fees. To be cautious, I double-checked each time to confirm it was free. The toll fees were very cheap. We traveled from Dubai to Palm Jumeirah, then to BAB, Abu Dhabi, and Anantara, and finally back to Dubai, with a total toll cost of only 15.75 AED. The deposit was refunded after about three weeks.

The attitude was good. However, they initially did not accept the official notarized document and said they only recognized the translated document (the small white booklet). I had to explain for a long time. I hope the platform can communicate better with the car rental company.

There were too many unplanned charges here and there attached to this rental.

Price never dropped, I don't know why but the overall experience was good.

The car exceeded my expectation, it was just what I needed in Dubai. I found Europcar cheaper than anyone else in this car range.