Easy hire and easy return. A bit confused as to the deal with paying for the petrol up front.

The neighboring Dollar counter had a long queue, while Thrifty had no line at all. They are the same company, and the price for convertibles is the same. We booked a Mustang but were given the latest model Camaro instead. The navigation system inside was Hertz's, which this company might not have, so they probably borrowed it from someone else. It was quite bothersome to fit large luggage in a convertible. For the two of us, we ended up placing three bags on the second row and closing the roof, then fitting another one in the trunk.

It took a long time because the counter staff continued to ask for additional insurance.

Easy booking. And very helful information. (Please note that counter staff may sell you additional insurance )

Car was excellent. It took a while at the counter.

Had an extra charge added once we returned the car that we weren't told about at time of booking.

very slow pick up. I wait for a long time. The other things are perfect.