Pickup and return were both super efficient! At pickup, the staff patiently walked me through everything, even highlighting the key parts of the contract so I felt totally at ease about renting. When I returned the car, I just handed over the keys and contract and was good to go. The staff were all smiles, assured me the inspection would follow standard procedures, and even showed me how to get out of the area. Top-notch service, excellent car condition—honestly one of my best rental experiences. Thrifty will be my go-to from now on, the value for money is unbeatable!