had To change original car due to damage , had to pay for fuel up front on a full to full contract!

I had read some bad reviews before travel so made sure we thoroughly checked the car for damage. We took photos & amended the damage sheet. When we arrived back the car was quickly checked over & there were no issues

Came up with a great price & everything was easy to navigate & book. After booking we discovered some awful reviews for the car hire company but in our case everything turned out OK.

Rhodium in Gerona is operated by Gold Car who look for ways of charging you extra.Their new one is to take a deposit for the tank of fuel which is only refunded if vehicle is returned newly filled up. If they need to top it up you are charged the cost of the fuel plus a €60 service charge! Check your contract very carefully when you collect the car as they have previously added extra insurance cover I had declined.

EasyRentCars a cars system is generally quick and economical but you have to check you have selected the full to full option and mileage allowances.

It's same Goldcar scam but under Rhodium brand. They lie to you to make you buy additional insurance. The pickup location was described bad, I needed to find it on my own. I just got fuel refund which is missing 25 euros (I refuelled to 100% 10 minutes before dropping of the car), time to start getting back my money

We looked for Rhodium and Easyrentcars but couldn't see them. We had to ask at another desk who pointed us to 'Gold'. Not sure which company we used, or which was responsible for what. The booking form promised a VW Transporter (ie an empty van) but the rental desk said could either have a choice of minibuses. As the seats folded down, this was ok. Because of the size of the vehicle, the man said it would be ok to return to Level 0, so as not to bother driving round the sharp bends to Level -2. However, the lady at the returns office said no, they needed it returned to level -2. Apart from that, all was good.

Dislike: Don't like the £1100 deposit being debited from my card immediately and having to wait for the credit.