Car was exceptional, larger model than expected. Office is slightly further from airport than our usual car hire company but not a problem. Will use OK rent a car again.
car was a little smaller than expected we have driven a Panda before and found this a spacious vehicle. we were given a Toyota Aygo and this was a lot smaller
Last minute booking when flight diverted and needed to make it one way. Apart from Murcia branch not expecting demand that day (no flights scheduled), handled brilliantly by Easyrentcars and Budget.
I had an amazing experience with Centauro, staff was really friendly and helping, they manage my booking efficiently and quick, the car was brand new and really clean. I highly recommend centauro due to price and service and avoid Goldcar! They rip you off.
About QEEQ:10.0/10
Love EasyRentCars, I was using other platforms but from now on just easyrentcars
“Good value, good car, good staff...but check fuel policy!”
About Firefly:10.0/10
I am a frequent flier and always hire a car, however this is the first time I've used Firefly...I initially chose to use them because of cost; they were very competitively priced. The additional costs of the 'full to empty' which I experienced at the collection desk was (in my opinion) unclear and not in alignment to other car hire companies that I have used. At the point of collecting the vehicle I was offered to upgrade to 'full to full' to avoid the cost to refuel and service costs associated with refuelling which would have been about 70% of the initial hire cost!!
Overall, once upgraded to full to full, (only 30 euros additional cost) the cost was still good value and the car was in good condition and more than met my needs. I would recommend, and use Firefly again, but maybe scrutinise the fuel policy to ensure that it is the best price and policy for my requirements.
I just don't like having to question and negotiate at the car hire desk when I am under the impression that I have selected and completed an agreement.
“Other than the delays, good. Staff very pleasant.”
About OK Mobility:9.7/10
Had to wait for courtesy shuttle bus ....a little disconcerting as worried about not being picked up. Wait to complete documents was exaggerated as only one member of staff (the other had to return to the airport as vehicle didn’t have sufficient room for all customers).
No indication at the airport of where to wait for pickup, busy time and only 1 pickup vehicle 8 passengers at a time, slow desk process and fuel in vehicle differed from paperwork but corrected.
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