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Very disappointing experience and feel cheated.

Reviewed: Wed, Aug 7, 2019
About Sicily By Car: 6.7 /10
The staff behind the counter had told us that she will charge us an additional 100 euros for a second driver. Even though we did not agree as we did not think it mattered how many people drove the car, in any case due to no choice we agreed and took the car. They had taken a deposit of euro 594 from my credit card and mentioned that they will return euro 400 when the car was returned in good condition. However when we returned the car and got a no damage on the car while being returned, they have still only returned euro 229.04 to my credit card instead of euro 400. This is unlawful. They are not picking up the toll free numbers that are listed and we have no way to talk to them. I am very disappointed.
About QEEQ: 10.0 /10
Compact SUV | Opel Crossland X or similar

Relevant Reviews on Sicily By Car ROME FIUMICINO

Salome Wheeler

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Reviewed: Sat, Oct 11, 2025
About Sicily By Car: 10.0 /10
Many car rental companies are located together. First, you need to get a ticket number and wait for a few turns, which took about ten minutes. Pretty quick. The staff on site were very friendly and didn't aggressively push insurance; they simply asked whether I had insurance, as driving on narrow mountain roads like those in Amalfi or Sicily might make it necessary. This time, they emphasized the need for an international driving license and mentioned that it could result in a fine if the police checked and you didn't have one, so it's important to take note for next time. After signing the waiver and acknowledgment form, the process went smoothly. Since I had reserved a Q5, a luxury car, they kindly asked to register my return flight details as well. It seems this requirement for an international driving license and return flight information is related to renting luxury cars; I didn't encounter this in other countries before. Just sharing this as a friendly reminder to others.
About QEEQ: 10.0 /10

Calvin Joan

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Reviewed: Sat, Nov 2, 2024
About Sicily By Car: 10.0 /10
The car pickup process was very smooth, but honestly, the return location was hard to find. The drop-off point is on the 4th floor, and it took several loops to get there.
About QEEQ: 10.0 /10

Florence Tennyson

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Reviewed: Sun, Jul 28, 2024
About Sicily By Car: 6.0 /10
About QEEQ: 8.0 /10

Rupert Sophy

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Reviewed: Mon, Jul 31, 2023
About Sicily By Car: 2.0 /10

K.Chang ho

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Compact | Peugeot 308 or similar
Reviewed: Sun, Jan 19, 2020
About Sicily By Car: 10.0 /10
Molto veloce
About QEEQ: 10.0 /10
Comodo e costa poco
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