Right cars are worst rental cars I ever rented a car with. Terrible customer service.

They lied and said my credit card wasn't working and that it kept declining when they tried to charge the 2000.00 security deposit. i called my CC company in front of them and they told me that there was no transaction being made. They lied and said it declined because they wanted me to pay for insurance when i had proof of my OWN. i fought with him and he showed care in the world. what a shame.

The service guy Oswaldo was rude impoliteband unprofessional.mHentold me and my family to bet out of the premisces and that he would not rent us a car... the reason: i refused his proposal for additionnal upinsurance cover. I had proof of sufficient coverage by my insurance company from Canada for the amount of $2 million and still it was not enough. It was written on my resrvation : bring proof of insurance... which i did. Never ever again. This is a hoax and a extremely unreliable company... as they kept my money, without giving me any service, i should call this an act of robbery...

Our biggest frustration was the return address. When entered into GPS as 2929 S Federal Hy, Fort Lauderdale, it sent us 20 miles south. We finally found it on SE 6th Ave. A map or more instruction would have prevented this frustration!

je n' ai pas accepter de prendre la voiture chez Rightcar car se sont des escros qui veule seulement nous arnaquer avec des frais supplémentaire non obliquatoire chez tous les autres locateurs de voiture on me reclamait tous pres de $23.00 us par jour pour des option que je ne voulait pas

The staff at the rental counter were terrible. They made it seem like you couldn't drive in Florida without a Sunpass and did not have any maps. We later found out that there are very few toll roads that are Sunpass only and we were able to pay for a few tolls with cash. It seemed like a scam. And the check-in took a long time. I will not rent with them again.