Good times the n LA

It was very convenient to get the shuttle bus at Los Angeles airport. The driver was very polite and helped with the luggage. The rental company operated in an orderly manner. No aggressive insurance upselling encountered.

The free shuttle from the airport to pick up the car was very convenient. The car was in excellent condition, and returning the car was also very easy.

Alamo's service was excellent, from the bus driver's assistance to the quick and easy car exchange process. The car's condition was particularly impressive and pleasantly surprised us.

Probably because of the relatively low price, there were a lot of people, and it took almost an hour to get everything sorted. Most importantly, when I provided my booking reference, they said my reservation number had already been used. It took a long time to resolve the issue with the staff. I wonder how others would handle this if they're unable to clearly express the issue in English? QEEQ needs to improve its coordination with overseas car rental companies.