The car rental company provided excellent service. I had booked a Mazda 2, but the rental company explained that they never had Mazda cars and it was an error on the QEEQ platform. However, they upgraded me to a higher engine capacity vehicle, which made me very satisfied. The staff was enthusiastic and had a great attitude. The rental location was easy to find. After picking up my luggage, it's to the left of the lobby near Door 1. The car was parked in the parking lot to the left after exiting, very close. Returning the car was also at the same location. As soon as I drove into the parking lot, a staff member came over to inspect the car. The inspection process was simple, and after signing a form, I went to the airport lobby to find the rental company. I handed them the paperwork and just signed another form to complete the process.

Very good and helpful

Extremely satisfied

Very satisfied. We arrived at Chiang Mai Airport at 11 pm. Their staff was very enthusiastic.

It seems to me that Thai Rent A Car takes advantage of the tourist, they charged us a fine of 5,000 baht because the boy who checked the vehicle in the delivery assured that he had smoked inside the car, the revision was done when it was still dark and had not left the sun and affirmed that there were some particles in the floor of the interior of the vehicle that showed that he had smoked inside. Although we denied having smoked inside, the boy told us that if they had smoked and that they did not return the bail that "was" 5,000 baht in a clear position of power since they had bail. We told him that we wanted to make a claim because we were not satisfied with his accusation and fine, but the boy told us that the claims could not be made until after the time of our departure from the flight, so we could not claim, we told him we wanted to warn the police and the same case, it would not arrive before our departure from the flight. I think they are abusing the tourist and this in the long term will harm them because at least we will not return.