the cost was too much, and it would not let me book the 5 days I wanted without high cost.

The staff speaks English, but make sure to clarify any questions you have. Don’t be shy! I had some uncertainties, which caused me to spend extra effort figuring things out after returning the car. It’s best to ask about the fuel type beforehand.

Other than the long waiting time for pickup, everything else was very convenient. The return process was very quick, only 10 minutes.

Overall okay, except the front desk tried to persuade us to buy a full tank option when a full-to-full option was clearly more convenient. Also, despite having purchased the super collision damage waiver, they still tried to sell us additional insurance, which I firmly refused. They even attempted to give us a Mazda CX-3, which was clearly a downgrade, but we rejected that as well. So everyone be cautious.

Great