it Worked out well. The girl at the counters was very friendly and knowledgeable.

During our trip only one thing that makes us happy is car rent, stuffs are nice and service was fast, big and clean SUV makes our 6 days trip so wonderful.

I would like to return the card in advance, one day but they mentioned there were no refunds for this. Too bad

So at first u was happy, I received an upgrade..yay! Then the car broke down, still ok though, routes happily dropped another car off at my hotel and picked up the car with problems....fast forward to drop off....they went over the body of the car with a fine tooth comb and "found" a tiny pick in the windshield. Accused me of it, and tried to bill me for a new windshield. Then the car they picked up at my hotel they tried to charge me 2.50 a liter for gas because I didnt fill it up...well that is kind of hard when it doesnt work! I agreed to pay the current rate for gas, but refused to pay 2.50 or for the windshield as I didn't do an inspection, they left the car for me. Needless to say there is something fishy going on there, as I witnessed them try to put extra charges on the other couple who were there returning too.

They were great

Shuttle pickup toke too long from airport. It was confusing to find OnRoutes shuttle for easyrentcars . Also tried to get refuel charge waived because we were exhausted from drive through storm sat April 27 but service person cannot cause of company policy so we had to go back out in bad weather and refuel and got stuck on way back to return car. this ruined my good feeling about this company.

Like: The navigation helped a lot, clean car and nice seats.