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Live chat Email us Service Code: 6275932127
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Everything went very smooth. Thank you

Reviewed: Wed, Aug 21, 2019
About Routes: 10.0 /10
The rental exceeded as we were given a larger vehicle which accommodated a wheelchair as well.
About QEEQ: 10.0 /10
Economy | Toyota Yaris or similar

Relevant Reviews on Routes Ottawa - Routes

Rachid

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Medium SUV | Jeep Cherokee or similar
Reviewed: Fri, Aug 2, 2019
“I am satisfied with my rental.”
About Routes: 8.0 /10
Good rental. thanks
About QEEQ: 10.0 /10
Good reservation, thanks

Traveller

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Jul 13, 2019
“Excellent Price but Definitely Not an Airport Rental”
About Routes: 5.0 /10
The location of the car rental facility was a bit misleading on the website and considerably farther away than expected. We had to arrange for a ride from the rental location to the airport in the morning when we dropped off the vehicle because the company was not open (opened at 7, we arrived at 7:15). However, we greatly appreciated receiving a free upgrade to a larger and more comfortable vehicle and the booking price was excellent. It would also be helpful if the $500 credit card hold was more prominently displayed in the rental information.
About QEEQ: 8.0 /10
It was very easy, cheap, and straightforward. I would appreciate though if off-site rental locations were more clearly designated (there is a big difference between a shuttle to a parking lot a few minutes away and significantly (10+ min.) off-site.)

K.Grandmaison

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Jun 15, 2019
“Exceptional customer service”
About Routes: 10.0 /10
Very easy to deal with great customer service and helpful when I called to extend the use of the rental for another week, they accommodated me and gave me a great rate
About QEEQ: 10.0 /10

M.Master

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Apr 23, 2019
“Everything was Easy. It was easily the easiest car rental experience I have ever had.”
About Routes: 10.0 /10
The lady that handled my pickup and return was very efficient, polite and friendly. I was very happy with my experience at Routes and would highly recommend them.
About QEEQ: 10.0 /10

T.HABTEGIORGIS

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Intermediate | Honda Civic or similar
Reviewed: Wed, Apr 10, 2019
About Routes: 6.3 /10
I add one more and I called to inform them but they told me a wrong time to drop off because of that they charged me two days instead of one . They don’t have a good customer service
About QEEQ: 10.0 /10
Perfect

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