Dislike: The fuel options are confusing so filling up before returning seemed the best and least expensive option. The insurance included was something I've looked for and it was a pleasant benefit.
Best price, service and vehicle I have experienced in years of travel.
R.Gabehart
United States
Reviewed: Wed, Jul 4, 2018
About Alamo:10.0/10
Like: Found the vehicle last in the trip planning and still got a wonderful price. The check in was all computerized and I got to pick my vehicle from a number of choices makes and models. Really liked the whole process and very considerate personnel helping with the check in computers. And check in only took minutes. Dislike: The fuel options are confusing so filling up before returning seemed the best and least expensive option. The insurance included was something I've looked for and it was a pleasant benefit.
The car seemed to have an electrical fault of sorts - we were worried it would break down a few times!
The vehicle was relatively clean but there were lots of window smudges on the inside and out, and there wasn’t much washer liquid left to clean them.
They seem to add on a lot of additional charges at the counter which aren’t particularly well advertised when you book it. We ended up spending as much at the front desk as we paid to originally hire the car so it ended up being twice as expensive as we thought it would be.
“Simple straight forward process for booking and clean reliable cars. Will be using Alamo again.”
About Alamo:10.0/10
Our flight arrived on time and we had a very small wait for the transport bus at LAX to take us to the rental area. We were processed quickly and given our choice of cars which is one of the main reasons we have chosen Alamo for our past few trips. Everything was explained well and we were on our way within a few minutes.
About QEEQ:10.0/10
Booking was straight forward and easy. The price didn't change and to be honest I didn't bother comparing so don't know if that worked. Simple to use.
Like: Quick service, no much of bureaucracy, kiosk check in save time in lines, staff on pick-up very friendly. Free upgrade for a Toyota Rav4 because they didn't have a Toyota Camry. Dislike: We reserved a Toyota Camry to be more conscient of fuel usage and our car was not available at the day. So we have to use a category above with more fuel consumption.
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Best price, service and vehicle I have experienced in years of travel.
Dislike: The fuel options are confusing so filling up before returning seemed the best and least expensive option. The insurance included was something I've looked for and it was a pleasant benefit.
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View more >Dislike: We reserved a Toyota Camry to be more conscient of fuel usage and our car was not available at the day. So we have to use a category above with more fuel consumption.