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Search for Routes Car Rentals in Vancouver

PATHETIC, RIDICULOUS, LONG WAIT for PICKUP, LONG WAIT for DROP-OFF, MISMANAGED rental agency

Reviewed: Wed, Aug 28, 2019
About Routes: 3.0 /10
The car was pathetic and very old!! The ROUTES rental agency was over-booked and over-crowded and completely mis-managed. No person knows what he/she has to do and every person does every thing. People keep waiting and shouting but nothing happens. Very less staff to manage so many cars. If you are BC resident you have to deposit $1000 and God knows when they return it back and the credit card is on hold due to this, seriously ridiculous, unprofessional and unethical!!!
About QEEQ: 8.0 /10
Jeep Cherokee image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Medium SUV | Jeep Cherokee or similar

Relevant Reviews on Routes Vancouver Airport

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Compact | Mystery car 2 Doors or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Jan 8, 2025
About Routes: 10.0 /10
Friendly staff
About QEEQ: 10.0 /10

Ruby Ulysses

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Dec 31, 2019
About Routes: 6.0 /10

C.Seeley

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Sep 26, 2019
“Good value”
About Routes: 8.0 /10
My only criticism was that the Vancouver was way understaffed!! Fortunately I ran to be first in line at when the shuttle dropped off, but there was only one person at the desk. Longer line to pick up was noted when I dropped off. Vancouver location quite odd--an old chinese restaurant with booths still n place.
About QEEQ: 9.0 /10

D.Lake

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Sep 20, 2019
About Routes: 7.3 /10
We waited a long time to get the car, the staff at the counter and on the phone were not very friendly. The car was not very clean, they hosed down the outside while we were waiting, the inside was dusty and dirty. The prices were really good.
About QEEQ: 10.0 /10
It was really easy to book online.

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Jul 18, 2019
About Routes: 8.7 /10
The rental process on Routes is different from all other companies I used until today. They ask for the Insurance contract and don't have one to offer. The line on the pickup and return was big and all because of this strange requirements that delays the process and irritate costumers. I could get the car with my Brazilian license, but my friend couldn't with his license from El Salvador... We didn't understand the policy for rental, it just doesn't make any sense.
About QEEQ: 8.0 /10

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