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Search for Routes Car Rentals in Vancouver

PATHETIC, RIDICULOUS, LONG WAIT for PICKUP, LONG WAIT for DROP-OFF, MISMANAGED rental agency

Reviewed: Wed, Aug 28, 2019
About Routes: 3.0 /10
The car was pathetic and very old!! The ROUTES rental agency was over-booked and over-crowded and completely mis-managed. No person knows what he/she has to do and every person does every thing. People keep waiting and shouting but nothing happens. Very less staff to manage so many cars. If you are BC resident you have to deposit $1000 and God knows when they return it back and the credit card is on hold due to this, seriously ridiculous, unprofessional and unethical!!!
About QEEQ: 8.0 /10
Jeep Cherokee image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Medium SUV | Jeep Cherokee or similar

Relevant Reviews on Routes Vancouver Airport

Iris Gallup

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Oct 7, 2019
About Routes: 2.0 /10

Cedric Flynn

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Jul 1, 2018
About Routes: 6.0 /10

M.Lapenna

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Oct 17, 2019
“Surprisingly good”
About Routes: 9.3 /10
Decent place. They didn't have the vehicle I ordered so we had to go back and forth until we agreed on a vehicle - a Jeep WRangler. Price was really good. Airport pickup vehicle is clearly too small since some people had to wait for 2-3 trips.
About QEEQ: 10.0 /10
Price Drop Protector Worked

I.Cantu

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Jul 8, 2019
“Convenient and Great Deal”
About Routes: 9.7 /10
All was fantastic EXCEPT the wait time to pick up the car. Waited in line for over an hour, although I had secured my rental and paid for it online. Routes should have a separate line for customers who make online arrangements before hand to avoid the excessive waiting among customers barely contracting....
About QEEQ: 10.0 /10
Simple, easy, convenient and best deal offered.

K.harding

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Jul 13, 2018
“Good”
About Routes: 8.2 /10
Like: The shuttle driver was very very friendly. He did not waste any time. The day we returned the vehicle. The girl was super friendly also. We have already booked our next rental with them in Sept.

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