Returning the car was disappointing

Explanation of where the pick point was, could have been better

Only comment is as the rental office is off airport need clear direction /assistance on how get car back to rental site and useful if client asks for help on arrival for onward travel. Staff were not helpful, I was told there was sat nav in the car , but found it a nightmare to use and I had no proper address for return journey to input . Something as simple as having the rental site saved as a favourite on the sat nav ? Or if client has address for onward location , shown how to use dat nav if going to use it when travelling ...It dies cause me some worry while I was away ., but good car , price and general service. It has made me think I’d rather have an on-site pickup at airport , no stress on getting lost and motorway fines.

the car was perfect for the two of us, we were pleased with it for a small car very comfortable, it was not clean inside or out, apart from that happy with the car, the only issue I have is the drop off was not clear on my booking papers it said drop off at airport the shuttle driver said to park the car at car park 1 and pointed out where to park, it was not clear on papers from rental desk where to return car it gave a map of location but no return details, this needs to be made clearer, we would use this company again.

dont know about the price drop but were happy with the price paid, booking was easy, will use this site again, thankyou

Had booked full to full and were told to bring back at same level as if a difference, would be charged a high amount - petrol station across the road!!!! Very high excess charge out with hours - 8pm 35 euros. On checking in, very unfriendly and unhelpful. Would have been nice to see a smile and shown how to operate the car. On the plus side -automatic and a hybrid!

Easy booking and good communication.

The car was old and in poor condition. The Full/Full agreement was not honoured even though i was able to produce the paperwork. On pick up the counter staff were abrupt and unhelpful. The car had several dings and dents that were not recorded which is not good. There was no Air conditioning in the car. On drop off they were such more helpful but it did take a long time