Terrible experience with goldcar

A male attendant at collection, challenged my booking done via yourselves and in disagreement with my understanding of the terms and conditions was extremely rude. He SWORE at me in French on several occasions, assuming I could not understand him as the conversation was being held in English. A female colleague took over and sorted everything ou for me on this occasion. The could not give me the Citroen C4 that I had requested. The return of the vehicle was very smooth.

Rubbish car, aggressive sale of insurance on pick up

They put pressure on my wife to buy unnecessary and very expensive insurance at the pick up desk. Trebled the cost of hiring the car. The car had lots of damage on it and my wife didn't get a copy of the damage form until after they'd picked up the car and left. The car had a faulty tyre sensor which made my wife concerned about whether it was safe

Very good. Really likled the cancel and rebook option to reduce price

All was perfect. Fast convenient and friendly

Once I found the site, wouldn’t find a better price

The car had quite a bit of damage but the main problem was the staff at Goldcar - tried to force me to take crazy insurance which I told them I already had sorted. Then charged me 30EU so I don’t have to fill car up when return which I had already paid for on my booking. We’re a real nightmare to deal with.