The Durango is awesome, the specs seems like driving a high end cars...the gas was expensive but it is a SUV so... it would be nice if there's a dropoff at Midway airport... so pretty much it's worth the money...

None

The whole third party booking was a bit confusing. Instructions for pickup were not real clear. Routes definitely pushes add ons, insurance, i-pass, etc.

I'm 65 yrs. old and this was the worst, most inefficient pickup and return process I have ever experienced.

Stuff was not professional at all. You do not talk about you personal stuff with other workers while taking care of the client. This place is so over stocked with cars (they rent and provide parking for the airport)you can barely get out with your rental. I had to call twice just to make sure I will have the car that I wanted. Price was the only thing that kept me from saying anything.

Many thing need to improve ❗️