Professional service with a humane approach to problem-solving.

Very satisfied, the car was in new condition and easy to drive.

A well-established car rental company. The staff can speak English, and the pick-up and drop-off procedures are quick. However, they insisted we buy insurance when picking up the car, even though we had already bought full insurance through QEEQ. The store still tried to sell us insurance, and the communication was not smooth, which took a lot of time. Also, our tire had a problem on the road. We informed QEEQ to contact the store and they said we could change the car. But when we gave up sightseeing and rushed over, the store said we couldn't change, which was a wasted trip and wasted our travel time.

Staff should be trained to speak im English. It was very hard to communicate with the gentleman who was on the counter..!! The counter was closed while we were in Antalya Airport, Luckily Easyrentcar have send a number to communicate with them. The supervisor was in the pick-up point which was little far. & he asked us to walk to meet him...!!!!

wait about 20mins to pick the car, the staff is helpful but wasn't able to answer me when he was instructed to charge me.