Unhappy

Car exceeded expectations and staff was helpful, however internet was extremely slow delaying payment of security deposits

It was recommended to us to get a larger engined car to help with the hills and.mountain driving but the car didn't have the power I expected having paid extra for it! Plus having not driven abroad very much I didn't feel confident in such a big car on small roads

Both staff worked in tandem to make me feel our purchase with easycars was wrong and choice of vehicle a joke. They tried to bully us into a diesel car to save fuel - we only paid 7€ in petrol in a week. We had purchased inadequate insurance with yourselves through our booking and might as well tear it up and pay another 178€. Our choice of car was unavailable when we arrived and the response was we were stupid for thinking we would get the vehicle we wanted. was told over 80% of cars come back damage and we weren’t covered with our choice. They informed us that We would have to pay at least 2000€ for anything damaged. The particular young lad would be wise to sharpen his act before a customer gets truly offended by him. a disgrace to the company who I have dealt with many times. This is actually my first review after 42 years, that’s how angry I was with the service. He Even wrote all I’ve my paperwork “no insurance” trying to force through his bonus payment I assume. As it was the car was returned in perfect condition with only 45 miles added as I explained we had little use for it apart from driving to villa. Will never use again

Everything was fine with booking and even passed on the additional savings with no hidden agenda

The customer service was very friendly and helpful when i arrived, as well as a smooth no fuss return. I was offered the option to upgrade to a more powerful car on the day, which proved a good suggestion from the customer assistant as a had a lot of hills to climb. Overall highly recommended, I had no issues.

Very easy to book and information was helpful.

Goldcar is terrible, it will suck money out of you like a hungry leach. Trying to push services to you like crazy, they are obsessed, and if you refuse they will tell you what a terrible decision you are making and that you'll have lots of problems if you don't buy their insurance (blah blah blah) I hated it. I rented over 30 cars, so far, from various companies and always used a third party insurance and never had problems or such a bad customer experiences. Please read online more reviews about gold car and pay better more for a normal company :) The car was good though, no problems with it.

All good, fast communication with support :)