Awesome Service at Budget

Staff was perfect and car was brilliant

Yes the price was excellent. Even shared the app with my son to use in the future

Good

quick and good service. We were expecting a focus sized car which we chose due to the focus having a large boot space. Unfortunately we ended up with a civic with a very inadequate boot space.

The budget car rental to charge us for more upon arrival. We asked about what charge it is. The staff simply say that the charge is caused by ‘he didnt know what it is’. we argue for like 10 mins to get that settled. And they will ask you for add-on insurance. They will tell you that your package does not cover the damage of the car. But actually i have already buy the AXA package at easyrentcar. So, simply ignore them! The staff at the pick-up site even asked us to stand under the sun for 30 mins to wait for the car to be washed. And after we get the car, he gave no advice or instruction on using the car. I found many clients didnt even know how to start up the engine. The car is quite dirty. Food remains and rubbish in the drawer. We reserved the chevlort spark but eventually give us a much later Mazda. you can never guess what car budget is going to give you, so simply book the cheapest one.

Many discounts. Free cancellation. Easy to use. Will definitely use again!

Although i rented a spark and i paid 4 dollars more for that. I was given small Hyundai. Also i had to deposit 350 dollars that was not clear in advance.