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Live chat Email us Service Code: 4178040173
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All was good except for the wait to get my rental

Reviewed: Thu, Sep 12, 2019
About Advantage: 9.3 /10
Waited over 1 hour to get my car. Need to have more people at the counter.
About QEEQ: 10.0 /10
Economy | Toyota Yaris 2 Doors or similar

Relevant Reviews on Advantage Denver International Airport

G.Leonard

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Wed, May 8, 2019
“I would happily use Easyrentcars.com in future for the best and most competitive deals!”
About Advantage: 10.0 /10
Counter staff were extremely helpful and efficient, and made the experience very pleasant. The vehicle was also better than expected, and made the trip much more enjoyable. I would highly recommend Advantage in future.
About QEEQ: 10.0 /10
Easyrentcars.com provided the best price and although we were initially unsure, the rental process was easy and simple with no hidden costs or fees.

J.Sterba

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Thu, Apr 25, 2019
“ISSUE WITH ERRONEOUS RETURN FEES”
About Advantage: 8.0 /10
HIGHLY UPSET - I was charged $139.86 instead of $43.57 when I returned vehicle which is $96.29 extra fees. Called & your rep 1st tried to say it was taxes & when I explained that was too high b/c my entire rental was only $159, he reviewed it more. Then said it was convenience fee for not refueling vehicle upon return. I don't understand why I'm charged this when the counter rep who rented me the vehicle specifically told me NOT to refuel, that they have an assembly line return & it speeds things up. He even said the gas would be a better price. NEVER did he say this was an upgraded feature that cost money. NOW I wonder if I will be hit with an upgraded fee since the same counter rep said he was upgrading my car since the one I selected was not available. I have NEVER in my life returned a car without filling up but I know he specifically told me Not to & I even remarked to him that I'd never heard of such & was pleasantly surprised Advantage offers this customer service. I am now regretting that thought because I got the worst customer service in that I was SCAMMED. The rep completely Lied & when he said not to fill up. Worse is that I only used $5.50 worth of gas. Booking# 40291187 / CONF# WAD015212EAD for Jaime Sterba
About QEEQ: 7.0 /10

I.Doba

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Compact SUV | Toyota RAV4 or similar
Reviewed: Tue, Sep 25, 2018
“Good”
About Advantage: 8.0 /10
Like: Ease of dropoff
Dislike: the 1.5 hrs it took to stand in line to wait for service.

K.Puente

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Fri, Sep 7, 2018
“Overall, my experience was good!”
About Advantage: 9.0 /10
Like: I liked the friendliness and the service.
Dislike: The first car I was given had low tire pressure so I had to go back inside to get a different car. The second car I was given and left with still had some trash in it from the previous renter! Not a big deal, I just thought that the cars were supposed to be cleaned out between reservations.

L.Diaz

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Thu, Aug 30, 2018
“Employees extremely helpful, however it took me 2hrs to get service”
About Advantage: 8.0 /10
Like: Employees extremely helpful
Dislike: Waited 2 hrs to obtain service another 1/2hr to obtain the vehicle

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