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A very curious arrangement

Reviewed: Wed, Sep 18, 2019
About Easirent: 6.3 /10
Dublin airport car rental. Google. Easy. Arrive in Dublin. Call Easyrentcars. Stand in pickup location for 25 mins. Get on bus for 40 mins to car rental site residing 800 yards away. Reason: it’s a Hilton hotel shuttle. Route: drive 5 miles away from airport in rush hour traffic, drop people at Hilton, turn around and drive 5 miles through rush hour traffic back to airport and drop off poor car rental customers at Easirentcars. Wait for 30 mins to speak with front desk. Provide €2600 ‘deposit for damage’. Watch staff look perplexed that I wanted the car on the booking. Informed that a 7 seaters isn’t on site. Sit down and contemplate some inappropriate actions. 20 minutes later car arrives. Wait further 10 minutes as paperwork not ready. Woman on reception laughs saying it’s not always like this. Contemplate more bad things. Drive car away and drink heavily. After journey is completed. Angry. Unlikely to use them again even if I had to drive my family away from an apocalyptic event.
Mini Van | Volkswagen Touran 7 Seats or similar

Relevant Reviews on Easirent Dublin Airport

L.Hendy

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Economy | Ford Fiesta or similar
Reviewed: Sun, Jan 8, 2023
“No problems”
About Easirent: 9.0 /10
No problems
About QEEQ: 8.0 /10
No complaints

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Mini Van | Volkswagen Touran 7 Seats or similar
Reviewed: Wed, Dec 21, 2022
“Easy and good value”
About Easirent: 10.0 /10
Counter staff helpful but took a while for form filling
About QEEQ: 10.0 /10
Did not use the price protector

K.Wrench

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Mini | Fiat 500 or similar
Reviewed: Tue, Nov 8, 2022
“Poor”
About Easirent: 6.0 /10
First car was in poor condition externally. Within 5 mins a warning light came on and I had to return it. Replacement car also had a tyre warning light come on within 30 mins of driving. Pick up from airport took over 30 mins Drop off - I had to wait in the dark for someone to move 3 cars after they checked mine before being taken to the airport. 2 days after drop off of the car where no issues were raised I couldn’t use my credit card - 2100 euro still held against it. Emailed easirent - no reply
About QEEQ: 10.0 /10

View more >
Mini | Toyota Aygo or similar
Reviewed: Fri, May 10, 2019
“Terrible and cheap only to start with”
About Easirent: 5.0 /10
Employee in person and then employee on the phone said I could have brought the car back later due to their slowness in providing me with a car. No one mentioned any price to pay on top and I have been “secretly” charged 40€. Had to check statements to notice it. Terrible planning at pick up (bank holiday apart) and customer service not transparent

T.Liu

View more >
Compact | Ford Focus or similar
Reviewed: Wed, Apr 10, 2019
“Terrible”
About Easirent: 2.3 /10
The models are fundamentally different.

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