A very curious arrangement

M.Riordan

Ireland

Reviewed: Wed, Sep 18, 2019

About Easirent: 6.3 /10

Dublin airport car rental. Google. Easy. Arrive in Dublin. Call Easyrentcars. Stand in pickup location for 25 mins. Get on bus for 40 mins to car rental site residing 800 yards away. Reason: it’s a Hilton hotel shuttle. Route: drive 5 miles away from airport in rush hour traffic, drop people at Hilton, turn around and drive 5 miles through rush hour traffic back to airport and drop off poor car rental customers at Easirentcars. Wait for 30 mins to speak with front desk. Provide €2600 ‘deposit for damage’. Watch staff look perplexed that I wanted the car on the booking. Informed that a 7 seaters isn’t on site. Sit down and contemplate some inappropriate actions. 20 minutes later car arrives. Wait further 10 minutes as paperwork not ready. Woman on reception laughs saying it’s not always like this. Contemplate more bad things. Drive car away and drink heavily. After journey is completed. Angry. Unlikely to use them again even if I had to drive my family away from an apocalyptic event.

Mini Van | Volkswagen Touran 7 Seats or similar

1 days rental

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Judith Gracie

Ireland

1 days rental

Reviewed: Sat, Jul 19, 2025

About Easirent: 8.0 /10

It's okay. Waited an hour for luggage and rescheduled the pickup time smoothly by phone. Waited half an hour for the rental company's shuttle bus at the airport.

About QEEQ: 10.0 /10

Ireland

2-day rental

Mini | Fiat 500 or similar

Reviewed: Wed, Mar 20, 2024

“Shitty shitty bang bang”

About Easirent: 3.0 /10

It was a bunch of crap. I pre paid for a small car and they said they didn’t t have one because of st Patrick’s day. They then make me pay $80 over what I already paid for the car they switched me into. Normally when this happens I do not pay an up charge for the vehicle they want switch me into. I had no choice as this rental location required off site pick up from the airport and there were no other rental car companies near by. Felt totally taken advantage of. I don’t think they even applied my area payment to the rental. When I tried to dispute the charges I was made to feel as though take it or leave it. This was a terrible experience.

M.Tillman

Ireland

1 days rental

Compact | Ford Focus or similar

Reviewed: Wed, Sep 18, 2019

“Reasonable.”

About Easirent: 6.3 /10

Tried to tell us that the automatic car we requested was not available. After a while of questioning this, a car was found that apparently had been repaired. Panel damage where it has obviously been in an accident but drove okay. Other than that little hiccup everything else was fine.

About QEEQ: 10.0 /10

Booked early so no issue with price drop. Booking process was easy.

G.Aylward

Ireland

1 days rental

Compact | Ford Focus or similar

Reviewed: Thu, Aug 8, 2019

“Terrible customer experience at pick up and drop off location. Samantha was very unprofessional.”

About Easirent: 4.0 /10

Samantha was extremely unprofessional, she swore on numerous occasions and tried to rush the damage paper work, being very lax about it. On return, I had to argue my case for 60 mins that I did not damage the vehicle and again Samantha handled the situation terribly. She refused to look at the vehicle and claimed she did not remember, even though she came up to me before this and tried to pick up our conversation from the last day. Terrible experience and very vindictive.

PK Lim

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Jul 19, 2018

“Good value, excellent services”

About Easirent: 10.0 /10

Like: Excellent car condition, friendly staff, clear instructions, especially returning staff very friendly
Dislike: Easirent should hold fuel deposit as charging to credit card incurred exchange rate loss for customer

A very curious arrangement

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