Dollar fan 4 Life

They did not have the car we rented upgraded us for free to a Toyota Camry all done no paperwork took about 5 minutes great experience

The car was what I expected. The counter staff was very friendly. However, I was expecting to pay the amount I agreed through easy rent cars service, only to find alot of fees and other charges. So I dont feel good about the service when I end up paying double what I originally thought the price would be. Maybe you could let people know about the other charges before we are on sight and have to choose on the spot. I felt I wasn't told about everything before we arrived.

When dropping the vehicle off the representative noticed damage (a scratch) and accusingly asked "What did you do to the car?" We informed him the damage was there upon picking up the car. And he rudely asked "Did you document that?" Which we did and showed him the sheet.

The counter staff is very rude

Like: From the van at the airport, to the car rental terminal, and finally to the car itself, everyone we encountered was friendly, professional and helpful. Checking in and out was a breeze and made our trip that much better. It was also a great value!
Dislike: All cars in Las Vegas need tinted windows. Just sayin. :-)