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Search for Routes Car Rentals in Vancouver

It was an average experience.

Reviewed: Wed, Sep 25, 2019
About Routes: 6.7 /10
They gave us an upgrade that we didn’t ask for. At first we thought it was good but then later realized the car was too big and also used more gas. Also we forgot an item at the rental and they were not very helpful at helping us find it at the location and responding promptly about it. We still haven’t found it. Also it a bit inconvenient to take the shuttle out and in of the airport to get the car and drop the car. Also the parking at routes was small so we had to be extra careful going in and out. It was too tight.
About QEEQ: 8.0 /10
It was easy to find the car however it would be nice if it made it clear that the rental company was outside airport while booking.
Nissan Rogue image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Vancouver Airport

S.Robertson

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Oct 9, 2019
“I would never rent with them again.”
About Routes: 5.0 /10
Horrible wait for shuttle at airport (40 min) Over 1 hr to get the vehicle. Vehicle wasn’t cleaned because it would have been another 30-60 to wait for the car to be cleaned. Staff were not friendly and not enough of them clearly.

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Oct 1, 2019
“Routes is cheap, but be prepared for a long wait.”
About Routes: 6.7 /10
Understaffed, long lines and long wait times. Doesn't seem to have been organized well. One lady waited over 90 minutes for a car she booked months in advance.
About QEEQ: 10.0 /10

Manar Sarsam

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Full Size | Nissan Pathfinder or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Sep 4, 2019
“Routes was very professional when we dropped off the car . The staff JAY was very efficient in his”
About Routes: 8.7 /10
I sent an email 24 hours before receiving the car to adjust the price because it has been dropped . However no action has been taken ☹️ Recommendation: Routes should enhance its response procedure
About QEEQ: 8.0 /10
No unfortunately it didn’t work

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Medium SUV | Jeep Grand Cherokee or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Jul 25, 2019
About Routes: 5.7 /10
Girls on the front desk they need to be polite with clients. Terrible front desk service.
About QEEQ: 9.0 /10

K.Hogan

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Medium SUV | Jeep Wrangler or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Jul 18, 2019
“Routes car rental is a group of people who have absolutely no Interest in customer service”
About Routes: 6.0 /10
Routes car rental is a group of people who have absolutely no Interest in customer service. They are rude beyond belief. I was there for 2 hours and witnessed 4 different parties having problems and all 4 turned away and went to a different rental company. Just do not under any circumstance go here
About QEEQ: 10.0 /10
Pleasant to work with

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