the girl at the counter couldn't have been less helpful... she said they didn't have any ford explorers even though i specifically said that is what i wanted when i rented it online... i told her since i was very tall that that one had the most room and since we were going to be driving 2000 miles i wanted to be comfortable... she made no attempt to locate one for us and told us we had to upgrade if we wanted something comparable in the leg room...we ended up spending way more than we had budgeted for another vehicle and when we were walking to get our truck we walked passed 8 yes 8 ford explorers!!!!!!!! if they don't have them how are they sitting there with the keys in them to be rented out? she was lazy and didn't want to look for us... not a good time... out a lot more money and didn't get close the vehicle that we wanted...

The only thing we didn't care for was all the electronic warnings on the Rav 4 that beeped everytime you came close to a vehicle, close to a line marker, over speed, etc. The whole rental experience was fine.

Like: I like that I was able to get a good deal and the Manager of Budget let me keep the deal I got even when they found out I was given an international rate!
Dislike: I was given an international rate and Budget almost did not honor it because I do not have an international passport or id! I had no idea i was given an international rate and that you are based in Ireland! I almost lost my reservation! They initally wanted me to cancel and request for a refund from you guys and rebooked thru them without guarantee they can give me the same car and definitely not the same rate! It was so inconvenient i had to prove my innocense and they eventually let me keep the same deal thanks to the manager!