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Live chat Email us Service Code: 9715536087
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9715536087
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did not get what I wanted, lucky no additional cost and a beaten up vehicle

Reviewed: Thu, Sep 26, 2019
About Budget: 5.7 /10
I did not get the car I booked and nothing similar available so had to take a larger vehicle (in any other location would have been OK), but driving in Naples and Amalfi coast, was not appropriate. The agent wanted to sell more than I had booked and paid for, unnecessary, all I wanted after 2 flights and day of travel is to collect the keys and get to hotel ........... queue was ridiculous and the same selling of unnecessary additions tok forever for each customer. Sign the contract, shown existing damages on the contract and told to check the car before leaving. Contract signed @ 17:00, collect keys check car, contract sent by email, so cannot check the significant amount of scrapes and dents on this vehicle, all dents were new and not documented, luck I took photos at the airport in the parking bay before i left!
About QEEQ: 8.0 /10
Economy | Toyota Yaris or similar

Relevant Reviews on Budget Naples Capodichino Airport

B.Abazi

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Convertible | Fiat 500 Cabrio or similar
Reviewed: Tue, Jul 28, 2020
“Great 10/10”
About Budget: 10.0 /10
Amazing very helpful and quick
About QEEQ: 10.0 /10

A.Duncan

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Compact | Mercedes-Benz A Class or similar
Reviewed: Sat, Sep 21, 2019
“Good overall.”
About Budget: 7.7 /10
The wait to pick up the car in Naples was long - about one hour. The stations were all manned, it just seems that it takes a long time to process each customer in Italy.
About QEEQ: 10.0 /10
The booking process was easy and smooth.

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Economy | Fiat Panda or similar
Reviewed: Fri, Sep 20, 2019
About Budget: 7.3 /10
I wanted a fiat Panda but when I arrived after half an hour of waiting my at the desk was told there was only a Mercedes available for me at an extra cost of €40 per day.on top of that I was accusedtof causing scratches on the car of which I have absolutely no idea whether they were there before or after my rental. I certainly didn't collide with anyone. Either way I made an appeal and was told that depending on the appeal, they would take €400/500 out of my account in the event of repairing the car. I'm pretty sure from the scratches that were there visible you could possibly just clean them off, why the hundreds of euros is necessary I don't know, and furthermore from my own pocket is scandalous. This os just a rip off company who'll try to scam you out of every penny they can. Yes the car and location was nice but they customer service and hidden charges are just awful. Would not recommend to anyone. They won't be getting another penny out of me as I won't allow them to charge me for damage that has nothing to do with me. Especially considering I didn't even get the car I wanted in the first place.

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Compact | Mercedes-Benz A Class or similar
Reviewed: Wed, Sep 11, 2019
About Budget: 6.3 /10
Voiture dans un etat pitoyable J’ai reserve une mercedes classe a et j ai recu une 308 - un peu decu mais surtout l etat de la voiture etait vraiment pitoyable
About QEEQ: 8.0 /10

D.Long

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Mini | Toyota Aygo 2 Doors or similar
Reviewed: Wed, Jul 10, 2019
“Paying three times for what I booked on the site was not a pleasant experience.”
About Budget: 7.7 /10
I was given an upgrade without asking as well as not being told I was paying 220 euros extra for the privilege. I have put in a complaint.
About QEEQ: 10.0 /10

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