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+44-2035140670
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+81 3-4578-4029
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+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
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+60-392125422
From Mexico
+52-7449800692
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4119122122
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4119122122
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Better than last time I went to Italy

Reviewed: Fri, Sep 27, 2019
About Hertz: 6.3 /10
Hertz told me car had no scratches but it had several. They said I had a full tank but it was only 80%. On return I was asked when I last filled the car and I said 3miles before. The girl accused ME of lying which enraged me as they had lied to me at outset and I had indeed just filled the car. Italian car hire is a nightmare. They are cheats.
About QEEQ: 10.0 /10
I liked easyrent -you dealt with my concerns with a human touch
Compact | D Fiat 500l or similar

Relevant Reviews on Hertz in Italy

D.Myles

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Compact | Ford Focus Estate or similar
Reviewed: Sun, Feb 2, 2020
“Happy trip around beautful Italia”
About Hertz: 10.0 /10
Busy pick up location so a bit of a long wait. Helpful counter staff at a separate branch in the country when we had to drop in for extension of hire.
About QEEQ: 10.0 /10
Helpful easy. But need to read fine print of how the voucher works.

Simon See

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Compact | Fiat 500l or similar
Reviewed: Sun, Oct 13, 2019
“Car is expected but main business owner and staff of this Hertz branch cannot speak english.”
About Hertz: 8.3 /10
The car and most things are good. The only great challenge is this particular Hertz does not really serve international customers as they do not speak English. The many times I called, they simply said "No English" in Italian. Perhaps, it's just the phone call but no, it was the same when I do the pickup. The main guy who runs the business and a mechanic can't speak anything English! Don't get me wrong, he's nice and responsive. And he tried to do hand signal, etc, but really communication is very challenged here. Hertz should have a special sign that says 'Italian' language only. Otherwise, this is quite futile.
About QEEQ: 10.0 /10
All good. Did not need to call any of the 24 hours numbers, but the online support and enquiry were all very good.

YL

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Compact | Fiat 500l or similar
Reviewed: Mon, Aug 19, 2019
“Excellent with easy rent cars. I will use this again.”
About Hertz: 7.3 /10
Pick up location is not the same as stated. It requires to take shuttle to get the car. The car is quite small and I can barely fit two large luggages.
About QEEQ: 10.0 /10
Excellent with automatically rebook function for lower price.

S.Kemp

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Compact | Ford Focus Estate or similar
Reviewed: Tue, Aug 13, 2019
“I thought I was getting a good deal but ended paying for more at pickup and dropoff”
About Hertz: 6.3 /10
I was expecting a ford focus equivalent but was given a tiny Renault Captur whjich did not fit all our luggage in

Raj M

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Compact | Fiat 500X or similar
Reviewed: Wed, Jul 17, 2019
“Ensure your GPS software is updated”
About Hertz: 5.7 /10
The car wasnt in the greatest shape. The pick up took inordinately long and had me visiting multiple desks! Also, I paid extra for a GPS system (that turned out to be inbuilt) in the car but had not been updated! It kept on misdirecting me and I had to use google maps on my phone
About QEEQ: 8.0 /10
Easy to use.

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