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+52-7449800692
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5918993117
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5918993117
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Bargain car rental, great service, but ruined by scam at the end of the rental...

Reviewed: Tue, Oct 1, 2019
About Budget: 10.0 /10
Absolutely brilliant, and a bargain price for a one way rental - HOWEVER, the whole experience was ruined afterwards. I checked my bill I was handed when I got home and noticed that I'd been charged for ⅛th tank of fuel. The thing was the the woman who checked it in (a third party agent, not budget) didn't even check the fuel gauge. She handed me the receipt and said that's $56. I agreed to walked off. When I looked later it was for $83 - and there was a refuelling charge. I'd literally just filled it up before dropping off at the nearest gas station. I have all the receipts to prove it. A little bit of Googling it when I got home, shows this is a common scam. The check-in agents (as I said third party company) are on commission for extras such as gas tanks not filled. Most customers are dropping off and getting on a plane so won't look at the receipt, especially when the agent quotes the original price. Luckily (?) I'm going back there on Thursday so will be taking it up with the manager. It won't stop me renting from Budget again if the price is right but I'll be very careful when handing back.
About QEEQ: 10.0 /10
Good work finding a bargain price!
Medium SUV | Ford Escape or similar

Relevant Reviews on Budget in United States

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Intermediate | Toyota Camry or similar
Reviewed: Thu, Dec 8, 2022
“we were very disappointed”
About Budget: 6.0 /10
the car was in poor condition we have to change cars thy bill us 277 $ for tolls!!

Alpesh Shah

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Medium SUV | Ford Edge or similar
Reviewed: Fri, Aug 26, 2022
“This car is too under powered to deal with interstates and needs more power to change lanes safely”
About Budget: 9.0 /10
The queue at collection was significantly and notably larger than every other hire company.
About QEEQ: 10.0 /10

F.Alharbi

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Intermediate | Dodge Avenger or similar
Reviewed: Thu, Apr 2, 2020
“As a whole, it was not bad”
About Budget: 7.0 /10
They made a mistake in the of returning the car and it was a big trouble contacting them to solve the problem. Even I was told to go back to the same counter where I picked up the car to solve the problem. One time I went to different location and I asked them to change the date if return, the guy this is Richmond office mistake. They have to resolve it which means I have to go them. Also they charged my visa card 100 $$ twice which mean they charged me 200$$ as total They should be refunded . I am still waiting for the refund

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Intermediate | Hyundai Elantra or similar
Reviewed: Tue, Feb 25, 2020
“Budget representatives are not trusted!”
About Budget: 8.0 /10
The car wasn't that clean. The wipers were dry and did not wipe the window as they should, it's winter time and it should have checked before hand me the car, in addition, the wiper fluid tank was empty. When went back to Budget for the wipers, they wanted to change my car to a huge pickup truck!! Pickup truck is not the car you want in Manhattan, New York... When I refused to take the pickup truck, they told me I can buy and change the wipers by myself and keep to receipt and I'll get the money back when returning the car. So I wasted 3 hours of my vacation time and got new wipers and wiper fluid, kept the receipt but when returned my car, Budget refused to give me the 7 dollars back (wiper blade + fluid from Walmart). It's not about the money - it's about the disrespect you have for customers, I am very disappointed - Will NEVER rent anything again from Budget!
About QEEQ: 10.0 /10

Agustin Madriz

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Full Size | Chevrolet Impala or similar
Reviewed: Mon, Nov 25, 2019
“Esperaba tener un Chevrolet Impala, y lo que me dieron un VW Jetta - mas pequeño y mas incomodo de m”
About Budget: 6.3 /10
Esperaba tener un Chevrolet Impala, y lo que me dieron un VW Jetta - mas pequeño y mas incomodo de manejo.
About QEEQ: 10.0 /10

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