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Zoom - dishonest and far from airport EasyRentCars - good service

Reviewed: Tue, Oct 1, 2019
About ZOOM: 5.3 /10
We will NEVER use Zoom again. 1-The rental car company is far from the airport. 2-The check-in was very long. 3-The staff seems very dishonest as they are now trying to charge us for a small scratch that we never did whilst the whole car has dents and scratches all around it. Very dishonest and unprofessional. We wonder how many others they have done the same thing to. We also saw them charging foreigners who could not communicate well in English very high extra fees for odd things. EasyRentCars should not do business with them.
About QEEQ: 10.0 /10
So far we have loved EasyRentCars and have told many of our friends about them. However if we get dishonest service like Zoom again we may reconsider.
Full Size | Toyota Camry or similar

Relevant Reviews on ZOOM Toronto - Airport

View more >
Medium SUV | Hyundai Santa Fe or similar
Reviewed: Wed, Aug 23, 2023
“great experience”
About ZOOM: 10.0 /10
great experience. new cars good on gas and friendly service
About QEEQ: 10.0 /10
great experience.

A.Baig

View more >
Medium SUV | Hyundai Santa Fe or similar
Reviewed: Sun, Nov 28, 2021
“Vey good”
About ZOOM: 10.0 /10
I felt like there was shortage of staff since the location near to the airport is very busy
About QEEQ: 10.0 /10
Yes have competitive price and easy process

W.Lau

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Compact | Mazda 2 2 Doors or similar
Reviewed: Wed, Jul 10, 2019
“Never got my car”
About ZOOM: 4.0 /10
I called Zoom but was told that the rental was marked as a "no show". I explained that I arrived after the place was already closed so I called the next morning. They said there was nothing they could do and there were no other cars available. Since I rented from Easy, they told me to contact them for details.

JB

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Compact SUV | Honda CR-V or similar
Reviewed: Tue, Apr 23, 2019
“Really poor service. Took way too long at both ends. Unprofessional.”
About ZOOM: 5.0 /10
The company promised to pick us up in 15 minutes, but it took more like 25. Then they're about 15 minutes from the airport. The car was not particularly clean. At drop-off, we waited about half an hour before anybody could talk with us. Meanwhile, I noticed they were renting cars to the next customers without even cleaning them!
About QEEQ: 10.0 /10
EasyRentCars platform worked great.

M.Donyori

View more >
Mini Van | Dodge Grand Caravan or similar
Reviewed: Sun, Jul 1, 2018
“Good service”
About ZOOM: 8.8 /10
Like: Everything. Pick and drop off to my hotel

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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