First and worst experience with Enterprise, Alamo. Will never rent again

Australia

Reviewed: Wed, Oct 2, 2019

About Alamo: 2.0 /10

Charges fuel without evidence of fuel dropping by 1 bar. The car was returned with full bar of 550+km in drop off zone. The staff however without investigations and sufficient evidence, charge my card on fuel, without our consent and authorization.

About QEEQ: 10.0 /10

Compact | Hyundai i20 or similar

2-day rental

Relevant Reviews on Alamo Avalon - Airport

S.YONG DEE

Australia

6-day rental

Compact | Hyundai i20 or similar

Reviewed: Thu, Oct 24, 2019

About Alamo: 9.3 /10

They charge you without statement and details

About QEEQ: 10.0 /10

Australia

5-day rental

Economy | Mitsubishi Mirage 2 Doors or similar

Reviewed: Mon, Sep 2, 2019

“Smooth processes”

About Alamo: 9.7 /10

Easy to deal with.

About QEEQ: 10.0 /10

Easy to deal with, including cancellations when needed.

Ron Australia

Australia

3-day rental

Compact | Hyundai Accent or similar

Reviewed: Sat, Aug 24, 2019

“Great deal, awesome service”

About Alamo: 10.0 /10

Excellent

S.French

Australia

5-day rental

Compact | Hyundai Accent or similar

Reviewed: Thu, Feb 21, 2019

“exceeded expectations”

About Alamo: 10.0 /10

upgraded and very happy

About QEEQ: 10.0 /10

C.Kurniawan

Australia

2-day rental

Economy | Hyundai i20 or similar

Reviewed: Wed, Apr 25, 2018

“Value for money”

About Alamo: 8.0 /10

Like: Counter in the Airport, easy to deal with and friendly staff.
Dislike: Staff not always in the counter, I did pick up the car @ 10am and drop the key @10am but I got the invoice which is said I did drop the car @10.45am. I did make a phone call to complained, and it was sort out. Please make sure your staff always in the counter to avoid misunderstanding..

First and worst experience with Enterprise, Alamo. Will never rent again

Relevant Reviews on Alamo Avalon - Airport

Pay for Car Rentals with Crypto