Good overall experience

With Hertz, I have always found the best car for my budget. They are very quick to process your booking and handover the keys.

Check out a little chaotic - ended up taking a different vehicle and took ages. They charged me for a top up that wasn't required (as the vehicle was only half full on collection) but refunded relatively easily. Good price, vehicle as it needed to be.

Excellent and very cheap - will use again.

Drop off location at Inverness is difficult to find. Not enough signs or instructions to get there.

The car was parked on its own in my private driveway in the country but they have accused me of a small scratch at the back above the bumper. This was already on the car and was not me but they are charging me for it. No-one went round the car with me on pick up and there was no-one there when i dropped it off Terrible - will never use Hertz again

Early pick up on day of arrivel could have been better. I would have offered to pay it.But to say i would have to upgrade as they did,nt have a car in my range was a bit upseting.

A car when i arrived, this booking was made Six months beforehand so it should have been there.