Won't use Fox again - don't seem to care much about long line ups to rent the car

I am feeling ripped off because the excuse for the high cost of renting a car was because of a shortage of vehicles compared to the demand. But the car lot was full of cars both at pickup and drop off. So the shortage seems to be no loner the case. So fox and other companies are keeping the high rental charges artificially high now. That is my perception, and why I rated it a 2.

No complaints about qeeq, other than the price shown by qeeq site was lower than the fox confirmation, so we were not sure what the real cost was going to be. So I called qeeq, and the agent explained the difference.

Rather long wait to pick up car---but great rental rate and helpful staff!

Car was showing require maintenance again and again . Counter staff sold insurance to us by telling it is compulsory . Even hard selling of buying fuel from them was done .

No wiper fluid topped up, electrical chargers didn't work at all, cruise control didn't work every time, tire grip not the best. Paid extra to upgrade and it didn't feel like an upgrade at all.

The counter staff was very helpful. The car that we originally supposed to rent had a strong smell like a dog/pet had been in the SUV although it looked clean.I have animal allergy and is very sensitive to it that triggers an asthma attack. The staff was understanding of the situation and gave us a different rental. The other thing that I disagree on is that although we paid by credit card, a $500.00 security deposit was charged which I think is too much.