I have rented from Fox before just clean the Dam Windows I do not ask for much BuT Jeass its Basic

I requested a small compact car, but they were out. I was given a bigger suv, with a much larger gas tank. The millage wasn’t good. I wish I would’ve gotten the little car.

A little further to get to then I thought but still a good deal.

Great prices and choices.

1. waiting time at counter 40 minutes. much too long. 2. first vehicle handed to me had cruise control broken. I found out after 15 minutes in the car and returned the car. I was given angoss replacement car. 3. Staff at gate was rude.

Car was showing require maintenance again and again . Counter staff sold insurance to us by telling it is compulsory . Even hard selling of buying fuel from them was done .

I was involved in an accident and Fox was no help! George (ID 5376) in corporate told me that Fox took care of the car that was totaled but to help me get back to town (90 miles away) or medical care was not their responsibility. He was rude and when I asked to speak with a manager he replied, "we are the highest". The only good encounter I had was Cody in the Las Vegas office. He showed empathy towards our situation and assured us our insurance covered the car.