The thrifty receptionist at MIA airport told me that I could get a refund for the unused fuel if I pre-pay the fuel. So I ordered it. I returned the car with almost full tank and they didn’t issue the refund. And they told me it’s not refundable. It is a complete fraud! I was cheated almost $75!

Fair

good

perfect

The car oil change light came on during my rental.... I think they should have better knowledge of when to change the oil of their vehicles.... fortunately there was no problem with the car.

Best price for sure.

No problems.

I asked for Miami Airport and did not notice that another place in Miami showed up and I accidentally booked there and later realized what had happened. I had to cancel and rebook for the Airport, but all went well apart from that. I was able to cancel and rebook with no great difficulty.

Like: Efficiency when picking up and dropping off.
Dislike: Would have liked more clarity on the process when picking up as confidence that the car reserved was the car 'pointed to' from the assist did not provide confidence - The lady should have explained the process more clearly to include the further validation / checks at the Miami 'checkout' kiosk prior to exiting from the garage.