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Search for Routes Car Rentals in Chicago

Great customer service at the desk

Reviewed: Fri, Nov 15, 2019
About Routes: 10.0 /10
My girlfriend and I were traveling together but staying at different locations. We came in on the same flight and were leaving on the same flight. For some reason when booking my car my pickup was later and my return was much earlier. When I was telling this to the wonderful woman at the counter she went to the trouble to look at my reservations and was able to switch to the same times as my girlfriend's times at no extra cost and there was even a car ready for me right then and there. She didn't have to do that. She could have let me sit there until my time. Thank you, thank you, thank you.
About QEEQ: 10.0 /10
Nissan Rogue image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Chicago Airport

p.linney

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sun, Mar 8, 2020
“Great Value, Newer Car, Nice Staff”
About Routes: 10.0 /10
it would be nice to have a faster check in system I will have all my details written out but would be nice to have a quicker arrive and go system,

K.Lux

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, Sep 4, 2019
“Nice car, shame about the service.”
About Routes: 6.7 /10
Car pick up was problematic: Firstly, it wasn't at the airport with the other car rental companies which meant it took much longer to get on the road. Secondly, the person dealing with the booking had no idea about my booking, despite me giving the reservation copy to her which she said she didn't need...a booking which I had made 5 months earlier, and she tried to give me a Jeep when I had booked a Nissan Rogue or equivalent. I refused the Jeep and then her colleague said, "Oh we just had a Rogue come in"...magically. This person was also quite rude. Additionally, the car tires were low and within an hour the warning light came on. This is unacceptable since you have to pay for air refills in the States. However, the person handling the return was excellent and efficient and friendly.
About QEEQ: 10.0 /10

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Special SUV | Jeep Wrangler or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Mon, May 20, 2019
“Stun”
About Routes: 10.0 /10
Beautiful
About QEEQ: 10.0 /10

H.Poon

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, May 10, 2019
“Bad for Routes”
About Routes: 4.3 /10
Very bad! The car I pick up the fuel are not full and I needed to return as the fuel I pick up. But no one can fill the fuel as you needed but only full fuel. So the only way you do is only fuel up more. So they can earn such money. I hate ROUTES.

K.Tucci

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Intermediate | Toyota Corolla or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sun, Apr 21, 2019
About Routes: 9.3 /10
They upgraded our car to a Jeep Wrangler. It was great!
About QEEQ: 10.0 /10

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