All service is good and staff very friendly.

Very satisfied

The car had only run over 12,000 kilometers and was in very good condition. The staff were very patient and helped us save money. Initially, we were going to use one card, but the staff suggested we rent two cars using two cards to avoid paying an extra 10 yuan per day for an additional driver. Returning the car was also simple.

They charged me more saying that the rates are different from online and argued with me that they can not provide the car to me based on my online booking and they are not responsible for kayak booking. Terrible customer support at the counter.