Not the Europcar standard I am used to.

Cyprus

Reviewed: Wed, Dec 4, 2019

About Europcar: 7.7 /10

1. Waiting for 45 minutes at the counter 2. Several warning lights were on (ABS, temperature, etc.). I was told that this is normal. 3. Fuel fraud. Paid for full tank and was told to get refund when returning the car. I then learned, only refund is provided if returned full. No partial refund, which was not explained to me.

Full Size Van | Nissan NV200 2 Doors or similar

1 days rental

Relevant Reviews on Europcar in Cyprus

J.Michael dit Miguel

Cyprus

5 day rental

Compact | BMW 1 Series Guaranteed model

Reviewed: Thu, Aug 20, 2020

“Very happy and satisfied customer”

About Europcar: 10.0 /10

Great experience from start to finish. Friendly staff all over. It was very easy to extend the booking, over the phone. I highly recommend them. Also having a model guaranteed option is great since you avoid the “or similar” trap where you always get an inferior car than expected. Only slight issue was the wait at pick up because there was only one person at the counter and customer before us was taking his time as if he was all alone. Not europcar’s fault

About QEEQ: 10.0 /10

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M.Barak

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Compact | BMW 1 Series Guaranteed model

Reviewed: Sun, Sep 15, 2019

“They don’t care much about their customers”

About Europcar: 2.0 /10

Didn’t have the car I reserved. Needed to get it a day later. Too much time wasted for nothing

R.Palmer

Cyprus

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Fri, Jul 26, 2019

“It was all very straightforward and clear. However we ended paying quite a lot more once we arrived.”

About Europcar: 9.3 /10

Car was fine. Staff were all friendly and helpful. Only complaint really was that we ended up paying quite a lot more once we arrived than we thought we would.

About QEEQ: 8.0 /10