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Search for Routes Car Rentals in Vancouver

Never again booking with Routes!!!!

Reviewed: Thu, Dec 5, 2019
About Routes: 9.0 /10
This was our first time booking through Routes, and honestly will never book them again. We specifically went with them because we wanted a Jeep Grand Cherokee. However, when we got there, we were told they didn't have any... Not just that they were all booked up, but that they don't even have any in they car registry. They gave us what they thought was of equal value.. a Kia. The the other sites I was looking at while booking had the same Kia's for quite a bit cheaper. But its want a Kia. The free airport shuttle took over 2 hours to pick us up, because they only had one shuttle and had multiple pick up locations through the Vancouver airport. It was also full when it drove by us... We called multiple times (3times) to inform we were still waiting. When we got to the rental building it was a old converted night club, but very very very busy. We waited another hour in line to pick up SUV.
About QEEQ: 10.0 /10
Jeep Grand Cherokee image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Medium SUV | Jeep Grand Cherokee or similar

Relevant Reviews on Routes Vancouver Airport

Ingemar Katrine

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Oct 24, 2019
About Routes: 6.0 /10

Sebastian Acheson

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sat, Feb 16, 2019
About Routes: 4.0 /10

Waiting

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Sep 26, 2019
“The car was ok but the service was terrible.”
About Routes: 7.0 /10
The wartime to get the car, and especially to drop off the car and have the shuttle take me to the airport was very long. Almost missed my flight. There was a huge lineup of people waiting to get cars.
About QEEQ: 8.0 /10
Seems fine.

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Large SUV | Dodge Durango or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Aug 2, 2019
“Great vehicle”
About Routes: 8.0 /10
The Durango was nice. The pickup and drop-off location was far from the airport with only two shuttles, but then, the price was more reasonable than companies located right at YVR. I think the staff could have been more friendly and helpful. For example, they should probably at least show where the gas cover button is! Thoroughly enjoyed driving the vehicle though!!!
About QEEQ: 8.0 /10
The platform was good and price protector was great. However, when flights were cancelled due to weather in New York, we had to simply cancel and rebook so the price was not as good. Needs to be easier to shorten and/or extend without completely cancelling and starting over.

Jim

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Full Size Van | Dodge Grand Caravan or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Jul 21, 2019
About Routes: 8.0 /10
Shuttle was too small to accommodate all customers so we were left on the curb with a baby. That said, the staff were friendly and accommodating. Price was very good.
About QEEQ: 10.0 /10
Fantastic service, 2nd time used and both outstanding experiences, with exceptional value rental cars.

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