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Live chat Email us Service Code: 9854685036
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Never again booking with Routes!!!!

Reviewed: Thu, Dec 5, 2019
About Routes: 9.0 /10
This was our first time booking through Routes, and honestly will never book them again. We specifically went with them because we wanted a Jeep Grand Cherokee. However, when we got there, we were told they didn't have any... Not just that they were all booked up, but that they don't even have any in they car registry. They gave us what they thought was of equal value.. a Kia. The the other sites I was looking at while booking had the same Kia's for quite a bit cheaper. But its want a Kia. The free airport shuttle took over 2 hours to pick us up, because they only had one shuttle and had multiple pick up locations through the Vancouver airport. It was also full when it drove by us... We called multiple times (3times) to inform we were still waiting. When we got to the rental building it was a old converted night club, but very very very busy. We waited another hour in line to pick up SUV.
About QEEQ: 10.0 /10
As always Easyrentcars was amazing! The only complaint is we needed snow tires for traveling to Whistler from Vancouver, but no where to select the option. But other than that super easy to book, used the price dropping checker and got the SUV for a little cheaper.
Medium SUV | Jeep Grand Cherokee or similar

Relevant Reviews on Routes Vancouver Airport

Jeffrey Carnegie

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Reviewed: Sun, Oct 27, 2019
About Routes: 2.0 /10

Hulda Hutt

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Reviewed: Wed, May 20, 2020
About Routes: 8.0 /10
I booked a sedan but got a hatchback. The service was okay, but there were long lines when picking up the car. Just so you know, you don’t have to queue when returning the car. By the way, I ran into a really frustrating issue: I booked a car with this company through Zuzuche in early February and paid the full amount, returning the car on time. But in early May, they charged me $400 without notifying me. Unreal!

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Full Size | Nissan Pathfinder or similar
Reviewed: Thu, Nov 7, 2019
“Much Cheaper but our experience was really good.”
About Routes: 9.0 /10
Reviews read were sometimes terrible but the price difference was huge. So we paid for the extra insurance and took a chance and everything was really very good. Apparently Routes rules are really strict so perhaps be careful about the T&C's. We would definitely use again if the prices stay low. They don't actually have any Nissan Pathfinders but the big Dodge was fine.
About QEEQ: 8.0 /10

Brett

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Sep 30, 2019
“Awesome deal, great car, good service all around.”
About Routes: 10.0 /10
Was a nice clean car. Got a 2019 KIA Soul which was unexpected but a great little car. Very comfortable had lots of tech and great on fuel. Counter staff were polite and helpful, so was the guy who took me to and inspected the car with me. The price was phenominal. I got full insurance and it worked out to less than $30 a day. I've seen people complain in reviews but I had a great experience. Also I'm more than willing to drive a little further and wait a little bit to get my car for such a great deal. I will definitely use Routes again when I rent a car.
About QEEQ: 10.0 /10
Booking was easy and a great price for the car and the insurance. Will definitely use this platform to book a car rental again.

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Large SUV | Dodge Durango or similar
Reviewed: Fri, Apr 19, 2019
“Smooth process”
About Routes: 9.3 /10
I got an excellent deal through and was very pleased with their service AAA+
About QEEQ: 10.0 /10
Good, easy to use service, highly recommend

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