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Search for Routes Car Rentals in Vancouver

Never again booking with Routes!!!!

Reviewed: Thu, Dec 5, 2019
About Routes: 9.0 /10
This was our first time booking through Routes, and honestly will never book them again. We specifically went with them because we wanted a Jeep Grand Cherokee. However, when we got there, we were told they didn't have any... Not just that they were all booked up, but that they don't even have any in they car registry. They gave us what they thought was of equal value.. a Kia. The the other sites I was looking at while booking had the same Kia's for quite a bit cheaper. But its want a Kia. The free airport shuttle took over 2 hours to pick us up, because they only had one shuttle and had multiple pick up locations through the Vancouver airport. It was also full when it drove by us... We called multiple times (3times) to inform we were still waiting. When we got to the rental building it was a old converted night club, but very very very busy. We waited another hour in line to pick up SUV.
About QEEQ: 10.0 /10
Jeep Grand Cherokee image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Medium SUV | Jeep Grand Cherokee or similar

Relevant Reviews on Routes Vancouver Airport

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sat, Mar 14, 2020
“Never again ! Routes staff hirea car with Enterprise for ideas on how it should be done”
About Routes: 7.7 /10
It took two hours from arriving at the reception desk to driving away in the car and there was very little interest in our needs and mostly concern about their attempts to maximise vehicle use so we had to wait for a vehicle that had just been returned to be checked and cleaned - and not much of an apology
About QEEQ: 10.0 /10

L.L.

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Compact | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Mar 13, 2020
“It's cheaper than others but with poor services.”
About Routes: 7.3 /10
Not enough staff with over booking that makes the pickup process very slow.

T.Ooms

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Intermediate | Nissan Sentra or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Oct 22, 2019
“Decent rates”
About Routes: 8.7 /10
Everything was ok, the only one major issue we had was we were under the impression that spouses were able to drive as well without an extra charge, and they charged us for that.
About QEEQ: 8.0 /10
Everything with the booking platform was good nice and smooth

W.Cunliffe

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Sep 26, 2019
“Overall a very good experience”
About Routes: 9.0 /10
Everything about the rental carloved the booking platform and iI was great except for the fact that they need more personal at the pick up point. There was a long line up when we arrived to pick up which took a long time to get through. Once we got to the front of the line the process from then on was good.
About QEEQ: 8.0 /10
The booking platform was great to use and I even ended up with a price reduction.

S.Smith

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Jun 4, 2019
“Quick and easy”
About Routes: 10.0 /10
Great value - really nice staff - car was in great condition.
About QEEQ: 10.0 /10
Easy booking platform - good job!

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