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Search for Routes Car Rentals in Vancouver

Never again ! Routes staff hirea car with Enterprise for ideas on how it should be done

Reviewed: Sat, Mar 14, 2020
About Routes: 7.7 /10
It took two hours from arriving at the reception desk to driving away in the car and there was very little interest in our needs and mostly concern about their attempts to maximise vehicle use so we had to wait for a vehicle that had just been returned to be checked and cleaned - and not much of an apology
About QEEQ: 10.0 /10
Nissan Rogue image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Vancouver Airport

Ruby Micah

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Oct 25, 2019
About Routes: 10.0 /10
It was raining the day I rented the car. Despite there not being many people renting, there was still a queue, seemingly all from the airport. The lady at the front desk was very nice.
About QEEQ: 10.0 /10

Beck Maggie

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Jun 19, 2020
About Routes: 2.0 /10

J.Galvez Lopez

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Jul 29, 2019
“Bad experience with Routes.”
About Routes: 5.3 /10
Customer service was terrible. The shuttles to get from the airport to the rental place were very full, so we had to wait a lot to just get to the rental location. Then, we had to wait even more there to get out our car. In addition, they made a mistake when preparing our car, so we were charged twice, although the fixed it in the end, it was an inconvenience.
About QEEQ: 10.0 /10
The process to rent a car was seamless, however since Routes was not that good, I wish there was a better way to see what people have to say about rental companies before renting a car.

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Full Size Van | Dodge Grand Caravan or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Jul 19, 2019
“I had a very bad experience renting from Routes. The poorest customer service ever I had seen.”
About Routes: 2.3 /10
Very poor customer service, no managers on site, no honesty, no care.

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Jun 28, 2019
“First time user of this website for my rental car booking. Was a bit apprehensive but things went we”
About Routes: 8.3 /10
Busy location
About QEEQ: 10.0 /10

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