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Live chat Email us Service Code: 3941981339
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Basically okay

Reviewed: Fri, Dec 6, 2019
About Routes: 6.7 /10
My husband has leg problems. Routes uses a small van and is quite high. He had difficulty getting on and off vehicle. I waited in line nearly 45 minutes to get the rental
About QEEQ: 8.0 /10
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Chicago Airport

G.Minzer

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Sep 29, 2019
“Booking was very easy the rest was a major hassle and we will never rent from there again”
About Routes: 5.7 /10
We wanted a compact vehicle and received a Dodge Durango they told me it was a free upgrade and I told him I wasn’t interested in an upgrade and it’s only an upgrade if you consider it an upgrade they said that there was nothing else available and I told them that I booked this months ago. They said we had the option to cancel which wasn’t an option at the time.
About QEEQ: 10.0 /10

M.Fuqua

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Aug 13, 2019
“We were not happy with the new procedure to get to the "bus" to take u s to new terminal. We called”
About Routes: 8.0 /10
Got wrong information when called for assistance to get to shuttle. Very frustrated with with this experience & altitude of people answering phone. We walked b ack & forth 2 times carrying heavy luggage. O`hare us in transition. We should have been notified prior to day of pick up of changes & given direction.
About QEEQ: 8.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Jun 30, 2019
“it was okay, but I would go with another, more known company.”
About Routes: 8.7 /10
It was not immediately known that the pickup counter was away from the other airport car pickups which elongated our pickup experience. It was also not known that a 3rd party insurance would be required and costing us more money.
About QEEQ: 7.0 /10

J.Beazley

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Medium SUV | Nissan Rogue or similar
Reviewed: Fri, Jun 21, 2019
“Professional / Friendly”
About Routes: 10.0 /10
I would say I was pleasantly surprised with my car, the cleanliness, and the Dodge Durango was an upgrade over the Nissan Rogue I was expecting . I will definitely use Routes again and tell my friends and family !!
About QEEQ: 10.0 /10

K.MARCHMAN

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Intermediate SUV | Kia Sportage or similar
Reviewed: Sun, Sep 23, 2018
“Excellent”
About Routes: 9.8 /10
Like: aLL the way around it was a good experience
Dislike: ?

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