Excellent

Big companies are generally reliable and don't push additional sales, but the waiting time was too long—had to wait an hour to pick up the car.

The car was listed with space for large luggage, but the bed of the truck didn’t have a lid on it so if you have 4 passengers there is no where to put luggage in wet weather. We were lucky in only hiring it for two people, so we had space in the back seating area to store our cases in transit. This description should be updated on the website.

See above: make note to explain the truck bed doesn’t have a lid.

They didn't have the car I reserved but they did give an upgrade that suited the purpose I needed.

Like: Services and staff were really perfect and helpful!