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Search for EZU Car Rentals in Melbourne

EZU are a nightmare

Reviewed: Tue, Dec 31, 2019
About EZU: 5.0 /10
All the staff we encountered had English as their second language. The driver that picked us up from the Airport was awful - barely spoke English and was not clear at all about where the pick up point was and then was a terrible driver, we were bounced around the bus and jolted so many times as he was tailgating and had to keep breaking suddenly. Then when we got to office the signage was terrible as to that you have to go upstairs. Vehicle had several scrapes and scratches but the worst was that the inside of the windscreen had been sprayed with something but not cleaned, i had to clean it in order to see properly. I will never use EZU again and would not recommend.
Toyota Yaris image
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Economy | Toyota Yaris or similar

Relevant Reviews on EZU Melbourne Airport

Cedric Flynn

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EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sun, May 19, 2019
About EZU: 10.0 /10
Car rental company is fine.

A.Burke

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Intermediate | Toyota Corolla or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Nov 20, 2019
“EasyRent is Easy ....”
About EZU: 10.0 /10
All staff were professional and courteous. The car was ready on time with all paperwork in order. Pick up and drop off were easy and seamless.
About QEEQ: 10.0 /10
An easy to follow and intuitive site that allowed an easy booking experience. Car were varied and latest models. Competitive and value for money

M.Possemato

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Intermediate | Toyota Corolla or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Fri, May 3, 2019
“Easy rental experience, all co-ordinated by great friendly staff”
About EZU: 8.7 /10
The total experience from EZU was great. However, the staff may need some additional training on understanding the policy wording document. When asked if there were any restrictions on where I couldn't drive, (eg, on unsealed roads) it was clear the staff member did not know about not driving on unsealed roads until I had read the contract & questioned him about it. In the event of an accident, I believe I would've been held culpable if I had signed the contract without knowing the above. Overall I would refer my friends & colleagues to EZU, great experience. Michael & Joanne Possemato
About QEEQ: 10.0 /10
The total experience was completed with ease. I'm not really sure if there is anything that could've been done better. Thanks Eayrentcars.com, we're happy to recommend others to the website when renting cars.

P.Elliott

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Compact SUV | Nissan Qashqai or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, May 2, 2019
“Good.”
About EZU: 8.0 /10
Had to phone twice before driver would leave depot to pick up at airport. Could have saved time by reading terms and condition before hand.
About QEEQ: 8.0 /10
Was happy with price & package. Terms and conditions could be sent via email before pick up.

M.Ward

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Compact SUV | Nissan Qashqai or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, Apr 11, 2019
“Very good.”
About EZU: 8.7 /10
Had to call a local number for pick up so that cost a lot from my UK mobile. Was surprised at no courtesy phone in arrivals area. However, we did receive a nice model upgrade from Qashqui to X-Trail which more than made up for that.
About QEEQ: 10.0 /10

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